Refund

Refund Policy

Use this guide from Cirkul to review returns, exchanges, and refunds. This page applies specifically to cirkullt.shop.

How Cirkul handles order problems
This order problems section covers orders and visits through cirkullt.shop for Cirkul. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

What Cirkul customers should know about condition of returns
Cirkul publishes this condition of returns guidance for customers using cirkullt.shop. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Details from Cirkul on support
For purchases made through cirkullt.shop, Cirkul applies the following guidance on support. For return or exchange assistance, contact Support@Cirkullt.shop or 8154051671.

How Cirkul handles exceptions
For purchases made through cirkullt.shop, Cirkul applies the following guidance on exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What Cirkul customers should know about eligibility
For Cirkul customers at cirkullt.shop, this section explains eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

How Cirkul handles starting a request
Customers using cirkullt.shop can rely on the following Cirkul guidance about starting a request. To start a return or exchange, contact us at Support@Cirkullt.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Our approach at Cirkul to refund timing
For Cirkul customers at cirkullt.shop, this section explains refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkullt.shop
Phone: 8154051671
Physical address: 1271 Oretha C Haley Blvd, New Orleans, Louisiana, 70113, United States